Privacy Policy

Legal & Privacy

Privacy Policy

SkyMark Auto respects your privacy and is committed to protecting the personal information you provide when using our website, contacting our team, requesting vehicle sourcing, participating in Japanese vehicle auctions, or arranging vehicle export and international shipping services.

Last Updated: September 2026
01

Information We Collect

We may collect personal information that you voluntarily provide through our website, enquiry forms, email, telephone, WhatsApp, or other communication channels.

  • Full name
  • Email address
  • Telephone or WhatsApp number
  • Country or location
  • Vehicle preferences
  • Preferred vehicle make and model
  • Budget information
  • Preferred vehicle year
  • Shipping destination
  • Enquiry or message details
  • Information required for vehicle purchase, export, or shipping arrangements

We may also automatically collect technical information such as your IP address, browser type, device type, operating system, referring website, pages viewed, and general website usage information.

02

How We Use Your Information

We may use the information we collect to:

  • Respond to enquiries and customer requests
  • Assist with Japanese used vehicle sourcing
  • Search for vehicles that match your requirements
  • Assist with Japanese auto auction services
  • Prepare quotations and vehicle information
  • Process vehicle purchases
  • Arrange vehicle export documentation
  • Coordinate international shipping
  • Provide customer support
  • Improve our website and services
  • Prevent fraudulent or unauthorized activity
  • Meet legal, regulatory, customs, or export requirements
03

Vehicle Sourcing and Auction Information

When you request vehicle sourcing or auction assistance, we may use the information you provide to identify suitable vehicles available through Japanese dealers, suppliers, or vehicle auction networks.

Vehicle requirements, budget, specifications, destination, and customer contact details may be used to prepare suitable recommendations and purchasing arrangements.

04

Vehicle Export and Shipping

To arrange vehicle export and international shipping, certain customer or transaction information may need to be shared with relevant parties involved in the shipment.

  • Shipping companies
  • Freight forwarders
  • Port operators
  • Customs agents
  • Vehicle transport companies
  • Banks or payment service providers
  • Government or regulatory authorities
We only share information that is reasonably necessary to complete the requested service.
05

Payment Information

Where payments are required for vehicle purchases or related services, transactions may be processed through banks, financial institutions, or third-party payment providers.

SkyMark Auto does not intentionally store full payment card information on its website unless clearly stated otherwise.

Always confirm official payment instructions directly with our team before transferring funds.
06

Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, understand visitor activity, and provide a better browsing experience.

  • Remember website preferences
  • Improve page performance
  • Understand how visitors use our website
  • Measure traffic and engagement
  • Support security features
07

Analytics and Third-Party Services

We may use third-party services such as analytics tools, security services, embedded content, social media tools, or advertising technologies.

These providers may collect technical information according to their own privacy policies.

08

How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, disclosure, or destruction.

However, no internet transmission, email communication, or electronic storage system can be guaranteed to be completely secure.

09

Data Retention

We retain personal information only for as long as reasonably necessary to respond to enquiries, provide requested services, complete vehicle purchases or exports, maintain transaction records, meet legal obligations, resolve disputes, and prevent fraud.

10

Sharing of Personal Information

SkyMark Auto does not sell or rent your personal information to third parties for their own marketing purposes.

We may share information with trusted service providers where necessary to operate our business or provide services requested by you.

11

International Data Transfers

Because SkyMark Auto operates in the international vehicle export industry, personal information may be transferred or processed outside your country of residence.

Where this occurs, we take reasonable steps to ensure that information is handled appropriately and only for legitimate business purposes.

12

Third-Party Websites

Our website may contain links to third-party websites, vehicle auction platforms, shipping providers, social media platforms, or other external services.

SkyMark Auto is not responsible for the privacy practices, security, or content of third-party websites.

13

Your Privacy Rights

Depending on your country and applicable privacy laws, you may have certain rights regarding your personal information.

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Object to certain uses of your information
  • Request restriction of processing
  • Withdraw consent where processing is based on consent
14

Children's Privacy

Our services are not intended for children. We do not knowingly collect personal information from children through our website.

If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to remove it.

15

Marketing Communications

Where permitted, we may use your contact details to send information related to vehicles, services, auctions, or other relevant SkyMark Auto updates.

You may request to stop receiving promotional communications at any time. Service-related messages concerning an active enquiry, purchase, or shipment may still be sent.

16

Changes to This Privacy Policy

SkyMark Auto may update this Privacy Policy from time to time to reflect changes in our services, website practices, legal requirements, or business operations.

The latest version will be published on this page with the updated effective date.

17

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact SkyMark Auto.

Privacy & Support

Contact SkyMark Auto

Email: info@skymarkauto.com

Head Office: +81 43 356 5552

WhatsApp / Sales: +81 70 9192 1199

For privacy-related requests, please include "Privacy Request" in your email subject line.